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22 October 2019

RCI Bank and Services' e-payment solutions support the launch of Dacia Duster Black Collector

From the end of September, RCI Bank and Services supported Dacia for the launch of the Duster Black Collector limited series thanks to 100% online pre-booking in France. Online pre-booking now contributes to the group’s strategy aimed at providing high-value services for the Alliance car brands.

This ultra-equipped edition was available (500 cars only) for online pre-booking. In less than a month, all but a few of them have sold!

 

An easy reservation in four steps

  • Step 1: customer contact

The customer provides their contact information and is then contacted by a dealer.

  • Step 2: choosing the dealership

The customer selects the dealership where he or she will complete the purchase.

  • Step 3: making the down-payment

To reserve a Dacia Duster Black Collector, a down-payment of €200 is required. RCI Bank and Services requests an authorization on the customer's bank card. This down-payment is not binding, and will be unblocked after seven days, whether or not the customer has ordered the vehicle.

  • Step 4: confirmation of the reservation

Once the down-payment has been accepted by the customer's financial institution, the reservation is confirmed. The customer will then be recontacted by the dealer within a few days.

At the dealership: the customer can choose their payment method to complete the purchase of their vehicle.

 

A new stage in the digital experience provided by Dacia

This new online pre-booking service is part of an enhanced digital experience for Dacia customers. Since the end of 2018, RCI Bank and Services has helped the car brand optimize its customer experience through digitalization.

In the United Kingdom, the Dacia Buy Online website lets customers purchase their vehicle entirely online since the end of October 2018. Since the end of July 2019, Dacia customers can buy their new vehicle online at the Dacia online shop in Germany.