29 January 2019

180 employees, 3 countries, 3 days: RCI Bank and Services continues the deployment of its internal innovation program “SPARK”

One more! After the first edition organized in April 2018, nearly 180 participants in three cities – Cologne, Curitiba and Paris – had the unique experience in December of working as a team to transform an idea into a genuine project using new working methods inspired by start-ups. The objective? To place the customer at the heart of each stage of designing a new service, open them to an innovative external ecosystem and develop their intrapreneurial skills.


On the first day, the participants had just one minute to convince the audience by presenting a new product or service envisioned to improve the customer experience. After all of the participants voted, 29 ideas were selected and the same number of teams were formed.

During the second day, 30 mentors from the company or the start-up ecosystem gave advice and questioned the participants to ensure that the idea was in line with customer expectations, assess their business model and help them pivot[1] their idea if necessary.

On the third day, the 29 teams pitched in front of juries made up of member of the Group’s top management as well as external juries comprising startup founders. The projects were assessed using six criteria: business interest, project feasibility, degree of innovation, the match with the company’s local and global strategy, the quality of the pitch, and the creation of a prototype.


And now? Each winning project will have the opportunity to be trialed within the RCI Bank and Services ecosystem. With this second edition of SPARK by RCI Bank and Services, nearly 10% of our employees have already been trained in new agile working methods.


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