FOR NEARLY A CENTURY, WE HAVE BEEN SUPPORTING THE ALLIANCE BRANDS IN THE WORLDWIDE DISTRIBUTION OF THEIR VEHICLES.
Our ambitions are consistent with Groupe Renault's "Drive the Future" plan and the Nissan group's "M.O.V.E. to 2022" plan to ensure the sustainable and profitable growth of RCI Bank and Services. To address unprecedented changes in mobility needs and uses, we also need to profoundly rethink all our activities by adopting a resolutely customer-focused approach.
RCI Bank and Services will continue to optimize its core business activities. It will do so by maintaining top-level performance in the retail customer segment, by offering professional customers new services to better respond to their needs, and by taking new opportunities in the used-vehicle market.
RCI Bank and Services will also be rolling out a multi-channel service strategy to enhance the experience of its customers. New services will be created in vehicle connectivity.
Lastly, over the last two years the company has implemented a strategic ambition to become a mobility services operator. Recent acquisitions will enable RCI Bank and Services to provide its B2B and B2C customers with on-demand services and position itself as a service provider for mobility professionals. These acquisitions are vital investments in supporting the mobility projects of the Alliance.